WPI PZMIII Instruction Manual Page 31

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PV820/PV830 Pneumatic PicoPump
World Precision Instruments 27
* Electrodes, batteries and other consumable parts are warranted for 30 days only from the date on which the
customer receives these items.
WARRANTY
WPI (World Precision Instruments, Inc.) warrants to the original purchaser that this equipment, including its
components and parts, shall be free from defects in material and workmanship for a period of one year*
from the date of receipt. WPI’s obligation under this warranty shall be limited to repair or replacement, at
WPI’s option, of the equipment or defective components or parts upon receipt thereof f.o.b. WPI, Sarasota,
Florida U.S.A. Return of a repaired instrument shall be f.o.b. Sarasota.
The above warranty is contingent upon normal usage and does not cover products which have been
modifi ed without WPI’s approval or which have been subjected to unusual physical or electrical stress or on
which the original identifi cation marks have been removed or altered. The above warranty will not apply if
adjustment, repair or parts replacement is required because of accident, neglect, misuse, failure of electric
power, air conditioning, humidity control, or causes other than normal and ordinary usage.
To the extent that any of its equipment is furnished by a manufacturer other than WPI, the foregoing
warranty shall be applicable only to the extent of the warranty furnished by such other manufacturer. This
warranty will not apply to appearance terms, such as knobs, handles, dials or the like.
WPI makes no warranty of any kind, express or implied or statutory, including without limitation any
warranties of merchantability and/or fi tness for a particular purpose. WPI shall not be liable for any
damages, whether direct, indirect, special or consequential arising from a failure of this product to operate
in the manner desired by the user. WPI shall not be liable for any damage to data or property that may be
caused directly or indirectly by use of this product.
Claims and Returns
Inspect all shipments upon receipt. Missing cartons or obvious damage to cartons should be noted on the
delivery receipt before signing. Concealed loss or damage should be reported at once to the carrier and an
inspection requested. All claims for shortage or damage must be made within ten (10) days after receipt
of shipment. Claims for lost shipments must be made within thirty (30) days of receipt of invoice or other
notifi cation of shipment. Please save damaged or pilfered cartons until claim is settled. In some instances,
photographic documentation may be required. Some items are time-sensitive; WPI assumes no extended
warranty or any liability for use beyond the date specifi ed on the container
Do not return any goods to us without obtaining prior approval and instructions from our Returns
Department. Goods returned (unauthorized) by collect freight may be refused. Goods accepted for
restocking will be exchanged or credited to your WPI account. Goods returned which were ordered by
customers in error are subject to a 25% restocking charge. Equipment which was built as a special order
cannot be returned.
Repairs
Contact our Customer Service Department for assistance in the repair of apparatus. Do not return goods
until instructions have been received. Returned items must be securely packed to prevent further damage
in transit. The Customer is responsible for paying shipping expenses, including adequate insurance on
all items returned for repairs. Identifi cation of the item(s) by model number, name, as well as complete
description of the diffi culties experienced should be written on the repair purchase order and on a tag
attached to the item.
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